Clients happy with New Zealand immigration advisers

More than eight out of 10 migrants heading to New Zealand are satisfied with the quality of service they received from their licensed immigration adviser, a new survey shows.

Since 2009, the Immigration Advisers Authority, a business unit within the Ministry of Business, Innovation and Employment, has been annually surveying visa applicants who have used a licensed immigration adviser. This year’s survey paints a picture of highly satisfied clients.

In addition to the roughly 80 per cent of 10 who were satisfied with the quality of service they received, 86 per cent would also be willing to recommend their adviser to others looking to migrate to New Zealand.

Registrar of Immigration Advisers, Catherine Albiston, is pleased with the latest results.

“Licensed Immigration Advisers have specialist expertise, have met competency standards, and follow a professional code of conduct. They work hard to provide the best advice possible to migrants. It’s great to see their work being recognised,” she says.

“It’s also pleasing to see that over the last three years, small improvements have been seen in seven adviser performance areas – primarily relating to written agreements and information provision”, she Albiston added.

The Immigration Advisers Authority was set up to promote and protect the interests of people receiving New Zealand immigration advice.

It does this by:

– Issuing licences to people who are fit and competent to give immigration advice;

– Maintaining competency standards and a code of conduct for immigration advisers;

– Investigating people giving immigration advice without a licence or exemption; and

– Receiving complaints from people who have received poor immigration advice.

Any person providing New Zealand immigration advice anywhere in the world must be licensed by the Immigration Advisers Authority.

Click here to find a licensed immigration adviser.